Our Frequently Asked Questions will answer the most important facts any traveler might ask, if you have any more questions or would like to find out more about your next trip to Morocco, please let us know and we will be more than happy to help.
Before your trip.
Is Morocco safe?
Morocco is a safe country to travel with low crime and a stable political system. Tourism is an important part of the Moroccan economy so measures are in place to ensure tourists are well catered for. Keep your valuables such as money and passports safe and out-of-sight as you would at home.
Do I need any vaccinations?
See your travel doctor or GP to recommend vaccinations you may need.
Do I need travel insurance?
Travel insurance is highly recommended for all Roam Morocco’s travelers. If you haven’t got one and you wish for us to arrange your insurance, please contact us.
What currency do I use?
The official currency is the Moroccan Dirham (MAD). You can change Euros or US Dollars into MAD but not Australian or New Zealand dollars. If you do bring in foreign money make sure it is not ripped or drawn on otherwise it won’t be cashed. Credit cards and EFTPOS cards are accepted throughout Morocco it is a good option if you are not wanting to bring cash into the country and there are ATMs throughout the country.
Booking your trip.
How do I make a booking?
Booking your trip is easy, just fill in the Online Booking Form with your details. If you have any queries just contact us and we will aim to be back in touch within 24 hours.
How do I pay?
On all tours, we ask for a deposit to confirm your tour. The deposit varies on each tour and is to be paid for each person. Payment can be made on our website using Paypal which is a secure way of payment. The remaining price of the tour is payable at least 5 weeks before the first day of the tour.
What if I need to cancel my tour?
Contact us as soon as you can. There is a cancellation fee if canceled 30 days before the tour. Check Terms & Conditions for more details.
What’s included in the price of the tour?
The tour price includes A/C 4×4 Land Cruiser or Deluxe Hyundai H1 vehicle with English speaking guide/driver and accommodation. Tours may vary, please refer to your tour itinerary for further details.
What’s not included?
Airfares, travel insurance, visa fees, tips and personal expenses.
On your trip.
How many people will be on a tour?
Generally, our tours range from 1-12 people max. We keep our groups small for a more personal experience.
What should I pack?
We recommend light clothing in the summer months and a warm jacket as it can get cold in the evenings. In winter some parts of Morocco can be very cold with snow in the mountains so we recommend a good, well-insulated jacket and good quality shoes.
What should I wear when traveling in Morocco?
Morocco is a relaxed, moderate country and used to seeing tourists. Men can wear long shorts and shirts comfortably. It is good for women to cover their arms and shoulders especially in rural areas where people are more conservative.
Is there good internet access?
Most of the hotels/riads we stay in have internet access wi-fi and there are internet cafes in many of the towns we visit.
I have dietary requirements, is this a problem?
If you have any special requirements such as being vegetarian/vegan please let us know. We are happy to accommodate.
Will I be able to do laundry?
Laundry services are available at the hotels/riads we stay and are reasonably priced.